Certificate Training Programs


Sexual Harassment

sexual harassmentLearn about the benefits of preventing it, what the law says about it, the different types of sexual harassment, employers's obligations and review several case studies to firm up your appreciation.


Personal Protective Equipment

ppeThe Definition of PPE, The Law, Hazard Assessment and PPE selection, Elements of proper PPE training and primary types of PPE: Eye and Face Protection, Head Protection, Hand Protection, Foot Protection, Hearing Protection and Respirators


Personal Development and Etiquette

personal developmentThis training presentation will equip employees with the necessary skills to confidently transition from informal to formal situations in order to portray the level of professionalism consistent with the image of the organization. Learn about: Personal Hygiene, Nutrition, Grooming, Relationships at the Workplace, Attitude, Mental and Emotional Growth, Communication Skills and Etiquette


Exceptional Customer Service

customer serviceThis Customer Service training presentation will equip participants with the necessary “People Skills” not only for personal and organizational success, but also to rise to a level of service excellence. The following areas will be covered: Internal & External Customer, Exceptional Customer Service, Telephone Skills and Communicating with Customers


Business Ethics and Managing Conflict

ethicsBusiness ethics are one of the most important components for long term success. Business ethics should be implemented in all organizations to ensure and promote the concept of good business practice. This course seeks to: Define Business Ethics, Components of Business Ethics, Importance of Business Ethics, Define Conflict, Elements of Conflict, Causes of Conflicts and Approaches to Managing Conflicts


Defensive Driving

drivingWhether you’re a driver or passenger, you are responsible for your own personal safety. This means: Ensuring vehicles are roadworthy, using seat belts and other safety, equipment properly, making sure the driver is fit to drive, driving with care and attention and helping the driver wherever you can. The following areas are covered in training presentation: Definition of  commercial motor vehicles (CMV), Understand the basics of safe CMV, Understand the risks of unsafe operation and Identify and avoid risky driving behaviors.



20 Windsor Avenue, Kingston 5, Jamaica
1(876) 927-8324
Office number :
1(876) 313-8324

8:00am to 6:00pm Mon-Fri (-5 GMT)